Federal Leader's Playbook
Acuity, Inc
Categories: Technology
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Is CMDB important for your organization? It may sound like the tool is usually not the issue, it’s the process, the communication, the governance around it. Many contractors want to be the best at service delivery and enabling service delivery. Experts believe that a new set of tools may be emerging soon which will allow for more accurately passed and faster data. Listen as the experts discuss their challenges of trying to chase this “ghost” tool.
Previous episodes
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10 - Garbage In, Garbage OutWed, 04 Oct 2017 - 0h
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9 - Shadow IT & ITSM IT Service RevolutionWed, 04 Oct 2017 - 0h
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8 - ITSM - Not Just for IT AnymoreWed, 04 Oct 2017 - 0h
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7 - Do we really need all these ITSM tools?Wed, 04 Oct 2017 - 0h
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6 - What's Next in ITSM - Drive Automation then IntegrateWed, 04 Oct 2017 - 0h
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5 - Current State of ITSM in the Federal Space Pt-2Wed, 04 Oct 2017 - 0h
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4 - Current State of ITSM in the Federal Space Pt-1Wed, 04 Oct 2017 - 0h
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3 - ITSM's Maturity Assessment ModelWed, 04 Oct 2017 - 0h
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2 - ITSM: MythbustersWed, 04 Oct 2017 - 0h
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1 - What is IT Service Management (ITSM)Wed, 04 Oct 2017 - 0h
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